clupk is committed to providing a safe, fair, and enjoyable gaming environment for all Pakistani players. This page explains our responsible gaming tools, the 18+ age policy, self-exclusion options, and practical guidance for staying in control while playing on clupk.
No player under the age of 18 is permitted to register, deposit, or play on the clupk platform under any circumstances.
clupk operates as a strictly 18+ platform. This is not a guideline – it is a hard requirement. Every player who registers on clupk must confirm during the registration process that they are at least eighteen years of age. clupk enforces this age restriction through KYC (Know Your Customer) verification, which requires all players to submit a valid Pakistani National Identity Card (CNIC) before they can process withdrawals or access full platform features.
The CNIC contains the holder's date of birth. clupk's verification team reviews this data as part of the identity verification process. Any account found to belong to a player under the age of 18 will be immediately suspended. All funds in the account will be held pending review and will be handled in accordance with clupk's underage gambling policy, which does not permit those funds to be withdrawn by or on behalf of the minor.
If you are a parent or guardian in Pakistan and believe a minor in your household has accessed or registered on clupk, please contact clupk support immediately at [email protected]. clupk will take immediate action to investigate and close the account. clupk also recommends using parental control software on shared devices and mobile phones used by minors to prevent access to betting and gaming platforms.
All tools below are available free of charge inside your clupk account settings – no support request needed
Set daily, weekly, or monthly PKR deposit caps. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours.
Define the maximum amount in PKR you are comfortable losing in any given day, week, or month. Play stops automatically at the limit.
Set a maximum continuous session length. clupk will display a reminder when your session time approaches and ends the session at the limit.
Take a short break of 24 hours, 7 days, or 30 days. During this period your account is suspended and you cannot log in or deposit.
Permanently or temporarily exclude yourself from clupk for 6 months, 1 year, or indefinitely. clupk will also suppress all marketing communications.
Enable periodic pop-up reminders showing your session time and net P&L while playing, keeping you aware of how long you have been active.
Four simple steps to activate self-exclusion from your account
Access your account via the clupk Login page. Ensure you are on a secure, private device before proceeding.
Navigate to your profile icon in the top-right corner and select Account Settings from the dropdown menu.
Within Account Settings, locate the Responsible Gaming section where all limit and exclusion tools are grouped together.
Select your preferred exclusion duration (6 months, 1 year, or indefinite), confirm your choice, and the exclusion takes effect immediately. You will receive a confirmation email to your registered address.
If you are unable to complete self-exclusion via your account settings, contact clupk support directly at [email protected] and our team will process the exclusion manually within a short period.
Recognising early signs helps you or someone you know get support sooner
Spending more time or money on gambling than you originally planned or can afford
Gambling to recover losses from a previous session ("chasing losses")
Feeling restless, anxious, or irritable when not gambling or when trying to stop
Neglecting responsibilities at work, at home, or in studies because of gambling activity
Borrowing money, selling personal items, or using essential funds (rent, groceries) for gambling
Concealing your gambling activity from family members or close friends in Karachi, Lahore, Islamabad, or elsewhere
Gambling being the primary way you manage stress, anxiety, boredom, or emotional difficulties
How clupk approaches player welfare across every aspect of the platform
clupk is built for entertainment. Every cricket bet you place on a PSL match, every spin on a slot title, every hand at the live baccarat table is a leisure activity – not a financial strategy. The house edge exists in every game and the sportsbook sets odds that reflect probability. Over time, gambling is a cost of entertainment, not a revenue source. Players who approach clupk with this mindset consistently enjoy a more positive experience than those who chase financial returns. Set a budget before you play, treat it as money spent on entertainment, and stop when that budget is used.
One of the most consistent patterns in problem gambling is playing when emotionally vulnerable – after a difficult day, during periods of financial stress, or to escape personal problems. clupk encourages every player in Pakistan to be honest with themselves about their emotional state before opening the platform. If you are angry, anxious, grieving, financially stretched, or under any form of pressure, close clupk and return when you are in a more balanced state of mind. Gambling in a distressed state dramatically increases the risk of making poor decisions and spending beyond your means.
clupk's responsible gaming tools are most effective when applied before you need them, not after a problem has already developed. Setting a deposit limit of Rs 2,000 per week when you create your account is far more effective than trying to self-exclude after you have already overspent. clupk actively encourages all new players to visit the Responsible Gaming section of their account settings during their first session and configure at least a deposit limit and a session time reminder. These two tools alone, used consistently, significantly reduce the risk of gambling causing financial or personal harm.
clupk takes its obligation to prevent underage gambling seriously. In addition to CNIC verification at the point of withdrawal, clupk reserves the right to request proof of age at any stage of the player journey. We remind all adult players in Pakistan who share a mobile device or household computer with younger family members to log out of clupk after every session and to ensure that their account credentials are not accessible to minors. Parental control software is available on both Android and iOS devices and can be used to restrict access to betting websites and apps entirely.
clupk will never contact you to encourage you to increase your stakes, reverse a self-exclusion decision, or play to recover losses. If you receive any communication making such suggestions, please report it to clupk support immediately.
If you believe gambling is causing harm to you or your family, please reach out for professional help. Speaking to a trusted family member, a doctor, or a professional counsellor is a positive first step. clupk's self-exclusion and account closure tools remain available to you at any time through your account settings or by contacting [email protected].
Contact clupk support at [email protected] to request immediate account restriction or self-exclusion. Our team is available to assist you without judgement.
Practical day-to-day tips that keep your clupk experience positive and within your control
Decide your maximum weekly clupk budget in PKR before you log in. Only deposit that amount. Never add more funds in the same session once the budget is spent.
Use clupk's session timer feature. Set a maximum of one to two hours per session. Stand up, take a break, and do not return immediately if the session ended on a loss.
If your PSL bet or casino session has not gone your way, do not increase your stakes to try to recover the loss in the same session. Accept the outcome and log out.
Gambling on clupk is one leisure activity among many. Ensure it does not crowd out time with family, social commitments, or professional responsibilities in your daily life.
Cricket betting, live casino, and slots – all in PKR. Use your responsible gaming tools and enjoy clupk safely.
18+ only • Set your limits before you play • Gambling should be fun